www.columbiagasohio.com/ebill MyOnline Payment and Billing Options – Columbia Gas of Ohio


Columbia Gas of Ohio is a regional gas and energy company that is based in Columbus. It’s one of the energy-distrivution subsidiaries of NiSource Inc. The energy company serves more than 1.4 million customers (both residential and commercial) across the state of Ohio. For years, Columbia Gas of Ohio has maintained an excellent track record in customer safety and service delivery.

Log into Columbia Gas Ohio Account Online

Assuming that you have already registered an online account, you can sign in as follows:

Step 1: Open your browser and go to www.columbiagas.com

Step 2: Click on the myaccount login link on the top menu

Step 3: Enter your user ID and password then click login in button

ColumbiaGasofOhio Login

Once you log into your online account, you can do the following:

  • Make one-time payment
  • Receive email notification
  • Update personal details
  • Schedule payments
  • View payment history and past bills

Register Columbia Gas Ohio Account Online

As a customer, you have the opportunity of signing up online. Registration is simple and all you have to do is follow the steps shown below:

Step 1: Go to Columbia Gas Ohio homepage then click Register Your Account Today! just below the login form

ColumbiaGasofOhio account registration

Step 2: Enter user information followed by login details

columbiagasohio online registration form

Step 2: Verify your personal information

Step 3: Confirm registration details and complete registration

Reset Columbia Gas Ohio Account Password

So many customers tend to forget their passwords whenever they stay for long without logging into their accounts. Here is what you can do to reset your password.

Step 1: Click on the forgot password link below the login area

Columbiagasohio password reset

Step 2: Enter your user ID, full name, and email address then click next

ColumbiaGasofOhio Password reset page
Step 3: Answer the security/challenge question to verify your identity

Step 4: Finally create and confirm your new password.

Pay Columbia Gas Ohio Energy Bills

Just like with many gas companies in the US, customers have various options to pay Columbia Gas Ohio bills. You can choose any that is convenient for you from the ones below:

Pay Columbia Gas Ohio Bill Online

You can link your debit card or credit card and use it to pay your gas bills on or before the due date. Visa, American Express, MasterCard, and Discover are all accepted. Payments are processed through BillMatrix, a secure & authorized payment service. To make a payment, you need to provide your Columbia Gas account number. It’s available in your statement.  A small convenience fee is charged for every successful transaction. Contact Columbia Gas Oho Credit/Debit Card Payment Number 1-866-694-1828 if you need some assistance.You can also make payment online using your checking account. You’ll first have to add your bank account details to be able to use this option.

Pay Columbia Gas Ohio Bill  by Mail

If you so wish, you can also write a check and mail it to the Columbia Gas Ohio payment address. Write a note with your payment amount, full name and address in an envelope addressed to:

Columbia Gas of Ohio, Inc.
P.O. Box 742510
Cincinnati, OH 45274-2510

Payment send via ordinary make will be posted to your account within 5 working days. Don’t send cash as the possibility of theft or loss is high.

Pay  Columbia Gas Ohio by Phone

As a cardholder, you can quickly and conveniently settle you bill through  Columbia Gas Ohio phone payment number 1-800-344-4077. You can pay using your Discover, MasterCard, Visa, or American Express card anytime. Payments will be processed through BillMatrix. A small convenience fee is charged for using phone payments.

Pay Columbia Gas Ohio Bills in Person

Feel free to visit any of the payment agents in Ohio and pay due bills. A small consumer fee is charged for making payments at authorized centers. Always keep your payment receipt just in case you need resolve a payment issue.

Set up Online Automatic Monthly Payments

Autopay authorizes your financial institution to automatically pay your bill from your checking or savings account each month
You’ll still receive a monthly statement with your bill amount, usage and payment date.
Your bank will only transfer the amount of your monthly bill.
And don’t forget – It’s free.
Keep your bank account information nearby.

Contact Columbia Gas Ohio Customer Service

Columbia Gas Ohio customer care personnel can help you resolve issues with your account, bill, gas emergency, shut-off among other things. You can reach them via the following contacts:

General Customer Service/Gas Emergency: 1-800-344-4077

( Live operators are available from 7.00am – 7.00pm Monday-Friday while the automated phone system is available 24/7

Establishing New Gas Services:  1-800-440-6111

Energy Theft Hotline :  1-866-515-9864 (calls are confidential)

TDD/TTY emergency service: 1-800-877-8973 (Sprint relay) | 1-800-750-0750 (Ohio relay)

Send email via contact form online

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